Quality Management

Welcome to our Quality Management!

At EOS, we understand that quality is the foundation for the success of any business. That's why we place utmost importance on effective quality management to ensure that our products and services meet the highest standards.

Our quality management system is designed to promote continuous improvement and ensure that our customers are always satisfied.

Quality Policy

It is our main goal to identify customer needs and
anticipate future market requirements.

We do this with adequate organisational, technical and financial means. Only in that way can we be competitive and sustainably successful. The corner stones of that policy are:

The satisfaction and success of our customers is our prior quality measure.
We strive to overachieve high quality levels with regards to our products and services and to continuously improve ourselves.
By using safe organisational and technological processes, we can guarantee reliably high standards.
Every employee is being responsible and quality-focused to achieve our company goals as well as the highest quality.

Our quality policy is obligatory for all employees at EOS GmbH. The decisive factor for implementing it is the examples that our management gives. Therefore, our management orientate its everyday actions towards that defined policy.

Quality Management at EOS
Systematic & Certified

Besides processes, systems and products, EOS quality management focuses on further developing and improving the entire organization by taking advantage of the best available methods. This unfolds in partnership with the relevant departments, branches and partners. As a result, we can efficiently meet our customers’ specifications while complying with legal requirements.

Key certifications document and demonstrate this claim:

EOS GmbH: Certified according to ISO 14001. Certified according to ISO 9001 for the development, manufacturing, sales and servicing of additive manufacturing systems and solutions with laser sintering technology since 1998.
EOS Finland Oy: Our center for the development, manufacturing and sales of metal materials and processes for EOS metal systems is in Finland. Our Finland branch is certified according to ISO 9001 and ISO 13485 standards.
KVS GmbH: KVS is part of EOS Holding GmbH as a manufacturer and supplier of plastic powders for additive manufacturing. KVS is certified according to ISO 9001 for the development, production, testing and distribution of polyamide powders and mixes.
We have product certifications and validations (IQ, OQ, PQ) for every component of the additive manufacturing process. This includes customer-facing processes and finished parts, as well as regulatory certificates and registrations on global markets.

Highest Quality Standards at EOS – a Guiding Principle for the Entire Team

Customer satisfaction is how we measure quality.
We strive for above-average quality in all our products and services.
We reliably guarantee our high quality standards at cost-efficient price points with robust organizational and technological processes.
We continuously promote quality awareness among our employees to ensure they strive to achieve flawless quality in their work and avoid mistakes.
Every employee helps to implement the company’s goals and improve quality by acting independently and in a quality-conscious manner.

Our commitment to quality is reflected in every aspect of our business, from product development and manufacturing to customer service. We are proud to lead a quality management system aimed at building long-term relationships with our customers and exceeding their expectations.